
Customers on support can order Custom Queries for complex, practice-specific reports that may not already be available. See the On-Site Training section on this page for updates. Please note: on-site training is temporarily unavailable due to COVID. The trainer can train various groups in your office at specific points during the day, and shadow your staff as they work to answer questions. On-site training allows you to have an Open Dental trainer in your office with your staff as they work with patients for real-time, on-the-job training. Online training can be done for one or multiple staff in your office at once and is a super affordable way to make a big impact on your staff, your practice, and your patients. Training with an experienced Open Dental Trainer is available to customers on Support, and new customers converting to Open Dental who have scheduled their final conversion. Worried about setting everything up? Don’t be – we’ll do your Bundle setup for FREE! Other Services The Bundle is an affordable way to get everything you need to enhance patient communication, automate processes, and manage things on the go.
We offer a whole suite of eServices for customers on support – see the entire lineup on our eServices Bundle page. The following eServices are included at no additional fee for users on support:
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Our team can show you how to use a feature, explain a setting, resolve errors, and much more! Certain eServices Of course, when you’re on support, you get support! That means you can contact our team of experts via phone, chat, or email.